We encourage you to review all the community standards below before you move-in to help prepare you for the coming year. For additional information regarding USA’s Policies and/or Code of Student Conduct, please visit and review the Lowdown found within the Dean of Students' page.
I. University and Housing Standards
All bicycles must be registered with the USA Police Department ((251) 460-6312). Bicycle registration may be completed online without charge by clicking here. Students will be contacted once permit is ready for pick-up. All bikes should be locked to a bike rack outside. All bicycles that are not properly registered with USAPD and/or bicycles that are locked to anything other than the provided bike racks are subject to immediate removal and disposal by housing staff. Bikes that are subject to immediate removal may be held up to ten (10) days. A bicycle may only be stored in a resident’s room if it does not block the exits and it is acceptable to the resident’s roommate(s). Bicycles remaining on the bike racks more than ten (10) days after the end of spring semester may be considered abandoned and are subject to removal and disposal, unless registered to a summer resident. If you believe your bike has been removed by University officials, please contact (251) 460-7655 immediately.
All students at the University are automatically assigned an official University e-mail address (JagMail), which is the official communication plan and the primary channel for receiving official University and Housing information by students. It is the responsibility of each student to activate and routinely monitor his or her email account.
The University and the department of housing will use email to send official communication to students such as reassignment details, important dates and reminders, information regarding your room (i.e., facilities), as well as all urgent notices. For more information about your University e-mail account, please contact Academic Computing by phone at (251) 460-6161 or email firstname.lastname@example.org.
Residents are responsible for any information covered in or announced at community, building, and floor meetings as well as all posted and emailed information. Some of the informational meetings are necessary to relay vital housing information and are planned in advance, so please watch for notices via University email (JagMail).
USA provides student access to computer resources through the email systems, University system web servers, and departmental labs located throughout campus. Students using these resources must adhere to all policies of the University of South Alabama, as well as the Alabama Research and Education network, and state and federal laws regarding the use of computers and computer networks. Students found in violation of these policies are subject to University disciplinary action and/or criminal charges. University internet service privileges can be denied to anyone using University equipment or services for illegal or unethical purposes. Any illegal behavior observed will be reported to appropriate University officials or law enforcement agencies. Anyone who violates University policies regarding internet usage or uses the University internet services in an inappropriate manner will be subject to disciplinary action. Please see the CSC Information Technology Policies and Code of Student Conduct in The Lowdown. For more information about USA Housing’s internet services and/or University recommended routers, visit our Internet Services page. For more details about internet usage and connections, contact the Computer Services Center at (251) 460-6161.
Washers and dryers are located in the Beta/Gamma Commons, the Delta Commons, at the end of Delta 3, 4, and 6; as well as on the first floors of Stokes Hall, New Hall, and Epsilon 1-2. These facilities are for current residential students only. All Greek houses have a laundry room within the building that should only be used by residents assigned to that building. Be prepared to show your student identification card if asked by a Housing or other University official. Use of or access to these facilities by individuals who are not currently assigned to University housing for the current semester may be subject to non-academic disciplinary charges and/or criminal charges. Any resident found responsible for allowing a non-resident access to the laundry facilities will be subject to the Housing Judicial Process.
Please remember that all students are expected to remain with their laundry at all times when using the laundry facilities, as USA Housing is not responsible for lost or stolen items. Any laundry items left unattended may receive daily relocation to a lost and found bin in the laundry room. Items from this bin will be removed once a week by housing staff members and discarded. Please also refer to our Laundry Services page for more information.
To report facilities issues or concerns, please contact the Housing Facilities Call Center at (251) 460-7655. If you are experiencing any type of room or building issue, please call as quickly as possible. Housing Facilities can be reached between 8:00AM and 5:00PM, Monday-Friday; excluding University holidays (see Academic Calendar). Facilities emergencies after 5:00PM and on weekends or holidays can be reported to the RA On-Duty by calling your Community Office (click here to locate your Community Office phone number/location). If there is a facilities emergency (i.e. flood, power outage, no heat, no air conditioning, etc.) or you are unsure what to do, please contact a Resident Assistant or the Community Desk/Office immediately.
All students who live in the University housing are required by the University to purchase a residential meal plan. During the fall and spring semesters, freshman and sophomore residents are required to purchase an All-Access Meal Plan. Junior, senior and graduate residents may purchase any residential meal plan during the fall and spring semester. All summer semester residents are required to purchase a minimum of seven (7) meals per week. Students may submit meal plan change requests by email to email@example.com prior to the end of the second week of classes. For further information concerning the meal plan, please contact USA Housing at (251) 341-4663 or visit our Rates page (then select “Meal Plan Rates”).
If you bring a motor vehicle to campus, you must obtain a proper University parking permit during the registration process from Parking Services. You are responsible for violations involving motor vehicles which are registered in your name and/or that display parking permits issued to you. Traffic/Parking Rules and Regulations are available when you purchase your permit.
No parking/driving is allowed on the grounds/grass around the residence hall buildings. Parking is only allowed in the parking lots. Please do not pull up on the grass to unload or load items. Individuals parking on the grounds or sidewalks in the residence hall areas are subject to being towed and/or parking fines. Additionally, driving/parking on the grass in the residential areas may damage your vehicle or the University sprinkler system.
Excessive noise, loud music, loitering, or “cruising” through parking lots is prohibited. No parking is allowed on any red or yellow painted curbs or pavement. Students must comply with all campus traffic regulations. Visitors must obtain a visitors parking permit from Parking Services.
Motorcycles and other gasoline powered vehicles are not allowed within ten (10) yards of the buildings. Motorcycles must be parked in the paved parking lots adjacent to the buildings. Motorcycles may not be parked in walkways, chase ways or stairways; violators will be ticketed.
Pest control services are performed upon request. Residents who notice the presence of pests should call the Housing Facilities Call Center at (251) 460-7655 to request service. Service should be rendered by the end of the following business day. Students must allow facilities and service personnel to enter their room for treatment purposes unless prior medical exceptions have been requested and approved.
Students are responsible for cleaning their room/apartment, refrigerator/freezer and microwave (if applicable). Please do not use a sharp object when cleaning or defrosting appliances. Students will be financially responsible for the replacement costs of damaged or missing refrigerator-freezers and microwaves.
Tampering with, or modifying, any equipment used for security purposes (i.e. security cameras, doors, card access hardware) is strictly prohibited. USA Housing staff members are responsible for monitoring security and assisting students in the event of an emergency. Please note that students are expected to keep their doors and windows locked at all times. If you see anyone tampering with the security equipment, please contact the RA, Community Desk/Office, or USAPD immediately. Any University housing student who violates this policy will be subject to the Housing Judicial Process.
All utilities in the residence halls are maintained by University personnel. Keep in mind that, like in a home, there may be an occasional interruption in electrical power, air conditioning, heat, hot water, and/or cable TV due to mechanical failure, necessary repairs, and/or forces of nature. Facilities crews will work as quickly as possible to restore utilities. Should an interruption take place in your room or apartment, please notify your Community Desk/Office or RA immediately.
In order to keep utilities working at an optimum level, please do the following: keep all heating and cooling vents uncovered; in rooms with individual heating and cooling units, do not block the vent (above, front, and below) with bedding, furniture or other items; do not tamper with the cable television jacks or wiring; and do not tamper with electrical fixtures or plumbing fixtures. Please refer to the Services section on the Housing website for reporting procedures (see above #8. "Maintenance/Facilities”).
While in the buildings, all visitors must be escorted by the resident they are visiting. The escorting resident must reside in the building being visited. It is encouraged for visitors to remain escorted throughout all University housing areas. Residents and guests must be able to provide picture identification if asked by a Housing or other University official.
II. Respect for Persons Community Standards
Student behavior is expected to be lawful and in accordance with all University rules, policies and procedures, including those found within the Housing Community Standards, The Lowdown, and the Housing Contract. Housing regulations and standards are applicable to University housing students and their guests. Residents are responsible for and will be held accountable for the behavior of their guests and visitors at all times.
All residents are responsible for informing Housing staff (ex. Residence Education Coordinator, Community Director, or Resident Assistant) of any Community Standard violation(s) occurring in their rooms or in their presence. Participating in any violation of Housing and/or University policy, including inciting, assisting, or encouraging the violation of Housing and/or University policy is prohibited. Prohibited conduct also includes failure to comply with an administrative request or sanction and failure to evacuate a hall when an alarm sounds. Please also refer to the Code of Student Conduct, “Prohibited Conduct” in The Lowdown.
A guest is defined as any person who is not assigned to your room. Residents are expected to talk with their roommate(s) in advance and agree on guests, overnight stays, and other visitation issues (see “About Roommates”). The Housing staff is available to assist residents with these conversations and to support residents in maintaining their safety and comfort. Guests, including residents from other University housing rooms, are permitted during the approved University visitation hours: Sunday-Thursday 10:00AM-12:00AM (midnight), and Friday-Saturday 10:00AM-2:00AM. A maximum of three guests are allowed per resident per visit at any time during visitation hours.
A residential student is permitted to have a guest of the same gender stay overnight in his/her room for a maximum of 48 hours if that guest is registered with and approved by the Community Director in advance. Only one guest is permitted per resident per night and excessive numbers of requests by the same resident may be denied. A resident must have written consent from his/her roommate prior to permitting an overnight guest and prior to use of the roommate’s bed for a guest.
Click here to download your Overnight Guest Request Form. Children under the age of 17 are not allowed to remain in University housing overnight except under special circumstances and with the approval of the respective Residence Education Coordinator. Students with unregistered guests may be subject to the Housing Judicial Process and assessed a per-night charge for the guest.
All guests/visitors are required to have official photo identification (i.e., driver’s licenses, state id, University id) with them at all times and present it to Housing or other University officials upon request. While in University housing, guests must comply with all University and Housing policies and community standards, as well as all applicable federal and state laws. Residents are responsible for the conduct of their guests and may be subject to financial and other sanctions through the Housing Judicial Process and/or University judiciary system, as well as the legal system if the community standard for guests is violated. Furthermore, residents are encouraged to be with/escort their guest(s) the entire time they are within the residential community. Guests may not be left unattended in a room without prior written permission from the Residence Education Coordinator. Guests who violate visitation hours or other applicable policies may be subject to trespass warrants or other action taken by the USA Police Department. Guests may also lose the privilege of visiting University housing. USA Housing reserves the right to amend or revoke visitation within each residential community.
All University housing lots are closed to non-resident vehicles when visiting hours have ended: Sunday-Thursday, 12:00AM (midnight), and Friday-Saturday 2:00AM. Non-resident vehicles found in the University housing lots after hours, including Gamma and Fraternity/Sorority lots, are subject to towing unless the guest is registered and approved by the Community Director.
Standard Daily Quiet Hours: Students are expected to uphold and support daily Quiet Hours between the hours of 8:00PM and 8:00AM (7 days a week). During this period, students and visitors are expected to keep noise levels at a minimum and respect the rights of others.
Final Exam Quiet Hours: Each residential community endorses and affirms 24-hour Quiet Hours beginning on the last day of classes through the last day of finals.
Courtesy Hours: In an effort to attain enjoyment of University housing, twenty-four hour Courtesy Hours will be enforced daily throughout the entire academic term to ensure a pleasant living environment for all residents, free from unnecessary distractions or disturbance; please note that you may be asked to use a headset or to remove stereos, TVs or musical instruments from the room if the use of such equipment is causing a disturbance to other members of the community.
Solicitation is prohibited in the residential areas. This includes, but is not limited to, door-to-door marketing or recruiting for business purposes, organizations, or events. In addition, vendors are not allowed to go to students’ doors to offer their product or service. Written permission is required from the Vice President of Student Affairs for the only exception, campus-wide student elections. Call your RA or your Community Desk/Office immediately to report solicitors.
III. Respect for Health, Safety, and Welfare
Alcoholic beverages and controlled/prohibited substances (other than prescription medications for which a student has a valid prescription) are strictly prohibited in University housing. For more information, please refer to the Code of Student Conduct, “Prohibited Conduct” in The Lowdown (please also see the following standard concerning additional alcohol related issues: II.1. "Behavior and Conduct”). Alcohol containers or paraphernalia may not be used as decorative items. Residents are responsible for policy violations which take place in their room and/or apartment, including those of their guest(s). Any University housing student found responsible for violating the University policies for alcohol or controlled/prohibited substances will be subject to disciplinary action and may be removed from University housing for the first offense, whether violations occur in Housing or elsewhere. Note: Students removed from University housing due to disciplinary infractions are not entitled to a credit refund of fees and/or charges already paid or payable; no cancellation fee will be charged.
If USA Housing staff or other University officials view an item in a resident’s room that violates Housing community standards or other University policies or applicable laws, an incident report will be submitted to authorities. Depending on the nature of the violation, the item may be confiscated, the student may be obligated to remove the item immediately, the student may be subject to the Housing Judicial Process and/or the student may be referred to the Dean of Students Office or other appropriate authorities.
These items include, but are not limited to, the removal and discarding of alcohol and/or empty alcoholic beverage containers; confiscation of unauthorized pets which may be turned over to the local humane society or animal control; removal and discarding of candles; the removal of unauthorized appliances; and the confiscation of weapons, toy weapons, replicas of weapons and/or illegal substances or paraphernalia which will be turned over to USAPD.
Students assigned to a room type without a kitchen may use the following appliances so long as the appliance has an automatic shut-off feature: pop-up toasters, rice steamers, crock pots, electric kettles (without an open element) and coffee pots. This includes rooms in the following residence halls:
- New Hall
- Epsilon 1-2
- Delta 3-5
- Stokes Hall
- Gamma 0-4
Students assigned to a room type that does include a kitchen will have "conventional cooking" privileges (including toaster ovens, electric fryers, electric grills, as well as all other appliances allowed for non-kitchen room types). Do not leave items unattended on the stove or in the oven at any time. This includes rooms in the following residence halls:
- Beta 1-5
- Gamma 5-9
- Delta 6
- Greek chapter houses in the kitchen facilities only
Residents with non-permitted appliances may be subject to the Housing Judicial Process. The resident will also be assessed a $50.00 fine and/or the resident will be instructed to remove the item(s) immediately.
Gas grills are prohibited, as is the use or possession of lighter fluid. Grills may not be stored in the rooms, chase ways, stairways, walkways, or any other interior space within University housing. Outdoor grills are available in many residential communities.
The misuse or vandalism of any fire safety equipment or devices is a violation of state and local laws. Use of fire alarms and/or fire extinguishers at unauthorized times is prohibited. In addition, smoke detectors are located in every room for your protection. Occasionally the detectors are activated by interior or exterior room conditions. Although the alarms are sometimes an inconvenience, the value of the system to human life is immeasurable. Do not attempt to tamper, disconnect, or vandalize the smoke detectors or sprinklers; students found responsible for such tampering will be subject to the Housing Judicial Process. Please report any problems or concerns regarding fire safety equipment to the Community Desk/Office as needed. The cost of damages and repairs due to misuse and/or vandalism of fire safety equipment (i.e., smoke detectors, fire extinguishers, etc.) will be charged to the responsible student. Also, the cost of damages and repairs due to careless acts and/or community standard violations will be charged to the responsible student. Please also refer to the Code of Student Conduct, “Prohibited Conduct” in The Lowdown.
In the event of a fire alarm or drill, all persons in the building must evacuate immediately to the designated location. Failure to comply with Housing or University officials will result in disciplinary action. Space heaters, halogen lamps, extension cords, and live-cut trees are not permitted in students’ rooms, suites, apartments or common area spaces. Laptop/Notebook computers should not be left unattended when charging the batteries; unplug when charging is complete. Candles, candle/wax/oil warmers, incense, charcoal, or any other flammable materials are also not permitted in University housing. Unlit candles used as room decorations are not permitted and must be removed immediately. Burning substances, in any form, create both a fire and health hazard for you and the other residents. All students must adhere to the state fire code as well as all Housing and University fire policies. It is vital to keep doors, windows, walkways, and chase ways clear of items that may block your escape route in an emergency; failure to do so may result in disciplinary action.
TEMPORARY BAN ON HOVERBOARDS IN USA OWNED AND LEASED HOUSING FACILITIES AND ON CHARGING OF HOVERBOARDS IN ALL USA FACILITIES
USA has enacted a temporary policy prohibiting the use and possession of all hoverboards in USA owned or leased housing facilities and on charging of hoverboards in all USA facilities until further notice. The use, possession, or storage of hoverboards and similar devices is prohibited in any USA owned or leased campus housing facility. Charging of hoverboards in any university facility is also prohibited.
USA Housing staff will conduct Health & Safety Inspections approximately twice a semester to ensure that minimum health, safety, and facilities standards are being maintained. If standards are not met, the student is required to address the concern(s) and complete corrective action within 24 hours of notification of the violation or the student may be required to meet with a Housing staff member. A follow-up inspection will take place to ensure the issue has been resolved. If the issue(s) still exists, the student will be subject to the Housing Judicial Process.
Reasonable standards of cleanliness are encouraged while inspecting each of the categories below; however, Housing staff is primarily focusing their attention on possible facilities, health, or safety related concerns (i.e. mold development, light bulbs that need replacing, etc.). While searching for community standard violations is NOT the goal of an inspection, violations will be addressed as they are found. Areas of inspection will include, but not be limited to the following:
- Exterior Area / Doors
- Windows / Blinds
- Air Conditioner / Heater
- Bathroom Sink / Counter
- Kitchen Sink / Counter
- Toilet / Tub
- Smoke Detector
- Fire Extinguisher/Sprinkler Heads
- Overall Condition
Door opening/closing mechanisms and locks are not to be tampered with in any way. Residents should report any problems or concerns to your Community Desk/Office. The University is not responsible for personal property damage or loss. Residents are advised not to keep valuables, expensive items, or large sums of money in their rooms. Residents are encouraged to take out renters insurance if they are not covered by a personal insurance policy. Please also refer to the Code of Student Conduct, “Prohibited Conduct” in The Lowdown.
The only pets permitted in University housing are harmless varieties of fish. No other pets are allowed on either a permanent or visitation basis (i.e. no cats, dogs, hamsters, lizards, etc.). If a pet is found in University housing it must be removed immediately; otherwise it may be removed by the local animal control authorities at the expense of the student. For information regarding service and assistance animals, please click here.
Establishing a safe campus environment is paramount for USA Housing; therefore, if an individual engages in threatening behavior, the University reserves the right to remove that individual from Housing on a temporary or permanent basis as deemed necessary, and to take other actions as Housing or University officials deem appropriate for the safety of the resident and the residential community.
The use of all forms of tobacco products and nicotine products and smoking on all property owned (structures, land and vehicles), and/or in the possession of (leased and/or rented by), the University of South Alabama is prohibited. Note: Personally owned vehicles are excluded. This policy is applicable for all students, faculty, staff, temporary/contract employees, contractors, patients and visitors.
Tobacco products include any products containing tobacco leaf, including but not limited to, cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, dipping tobacco, etc. Nicotine products include any products containing nicotine for human consumption used in any type of electronic smoking device including, but not limited to, e-cigarettes and vaping. Also prohibited are hookah products used to produce smoke and/or vapor from the burning of tobacco, shisha and other plant matter.
Smoking includes inhaling, exhaling, burning, or carrying any lighted or heated tobacco, marijuana or plant product whether natural or synthetic, intended for inhalation. Cessation products specifically approved by the U.S. Food and Drug Administration for use in treating nicotine or tobacco dependence are excluded. Students who violate this community standard may be subject to the Housing Judicial Process. You can find out more about the policy and cessation programs at this website: http://www.southalabama.edu/tobaccofree.
All weapons are prohibited in University housing buildings, parking lots, and on University property. This includes, but is not limited to, bullets, ball bearing bullets, bullet balls, pellets, firearms, guns, knives (see below III.12. “Knives”), paintball guns, air guns, hunting bows, archery bows, swords, martial arts weapons, and replicas of such weapons. Toy and water guns are prohibited. In addition, fireworks and pyrotechnic devices and materials are prohibited on University property. Students who violate this community standard may be subject to the Housing Judicial Process. Please also refer to the Code of Student Conduct, “Prohibited Conduct” in The Lowdown.
Kitchen knives are allowed in University housing rooms with kitchens only. Non-kitchen knives with a length of more than three (3) inches are prohibited. No decorative knives are allowed in the residential community. Also, note the following prohibited items: any blade that does not fold, automatic folding knives, box cutters, throwing stars, and butterfly knives.
All residents are encouraged to keep their windows closed and locked. Residents of the Beta / Gamma Community are required to keep their windows closed at all times due to central heating and cooling; if one window is open the internal thermostat will misread the temperature and offset the temperature of the entire building.
Sitting, standing on, climbing, or hanging from a window, ledge, railing, or roof is prohibited. Clothes, bikes, or personal items should not be hung from balconies, railings, roofs, and/or windows. Furniture is not permitted on balconies, stairways, or second floor walkways. Throwing, dropping, or pouring of anything from windows, balconies, ledges, and/or railings is prohibited. Students are responsible for damages and/or cleaning charges that result from such actions.
IV. Respect for Housing Operations
All University housing students should keep a copy of their housing contract and read it carefully. Under the terms of the housing contract, the University will consider the information and requests provided on the application when assigning living accommodations, but there is no guarantee of a specific assignment. The University will not alter or cancel the resident’s assignment except where deemed necessary by the University for reasons including but not limited to: disciplinary reasons, catastrophe, closing of facility, consolidation of vacancies, unavailability of space, or unresolved incompatibility of roommates. The University reserves the right to administratively move residents for the purpose of room, apartment, building, or area consolidations.
*Room preference is based on date of application, receipt of payment and approved registration status by the registrar. All of these must be done for the application to be complete and for a room to be assigned.
Students who reside in University housing in the fall are automatically assigned to the same room for the spring semester. Students’ personal belongings can remain in the room during the winter break. Students may request a room change online during the designated reassignment period. Room changes are not guaranteed and will be made according to space availability and in the order the request is submitted. The request is submitted by the students online in PAWS. Please also refer to our Assignment Changes page for more info.
Any current resident who wishes to cancel his/her contract or who is considering withdrawing from classes should complete the process online in PAWS (see “Request to Cancel Housing”) and immediately meet with his/her Community Director to discuss the cancellation request (see “Housing Offices”). Please also refer to our Cancellations & Withdrawals page for more info.
Prior to check-in, the housing staff completes Room Condition Forms for each room/suite/apartment noting the current condition and existing damages. Students should check their rooms/suites/apartments using this form and notify the RA or Community Desk/Office of any problems or discrepancies within 24 hours of his/her checking-in to the room. Residents are charged for damages which occur while they have possession of the room. When students check-out or vacate, they may be charged for any damages not listed on the original Room Condition Form. Needed repairs should be reported to the Resident Assistant or Community Office/Desk while a student is residing in the room.
During a student’s check-out room inspection, his/her RA will use this form to assess the condition of the room or apartment (see above IV.6. "Check-Out Procedures"). If unclaimed damages occur within common areas (i.e. hallways, lobby areas, etc.) all students who are found to have caused the damage or witnessed the causation of the damage and failed to report it may be subject to disciplinary action and held financially responsible for the repairs.
Fraternity and Sorority residents assigned to non-Greek communities who wish to reside in his/her respective chapter house may submit a “Move-Over” request during designated Move-Over periods by visiting the Housing Business Office (Delta Commons Room 100). Requests to move to a Greek house may be considered outside of the designated move-over periods only in limited circumstances, such as replacing a graduating Greek resident or election of a student to a fraternity or sorority office which requires the student to reside in the associated Greek house.
Students who are approved and processed to move to the Greek community will be charged their current room rate (rate of room prior to move) for the entire semester in which the move is processed; no credit will be issued for any amount by which the previous non-Greek Housing assignment’s room charge may exceed the new Greek Housing assignment’s room charge. University housing room rent charges are due when assessed on the student account or when University fees are due for the semester. All other terms and conditions of the current housing contract will remain in effect. Greek Housing residents wishing to request a room change within the Greek House in which he/she currently lives must submit this request during the traditional Room Change period (see Assignment Changes).
Lock Out Procedures: If a student should get locked out of his/her room, he/she may check out a key from the Community Desk/Office during regular business hours (8:00AM to 5:00PM Monday – Friday). This key must be returned within 24 hours of the time that it was checked out. If the key is not returned in the allotted time, the lock will be changed and a cost of $50.00 may be added to the student’s PAWS account. NOTE: Students may borrow /sign-out a back-up key 4 times a semester (up to 24 hours each time). Beyond this the housing staff must order a lock-change. Also, students can sign out a key for 5 minutes without it counting as one of the four formal sign-outs. If a student should get locked out of his/her room after office hours, he/she should contact the RA On-Duty for the community. There may be a $5.00 Lock-out fee assessed anytime an RA has to let a student into the student’s room, and students should be prepared to show University identification or otherwise verify identity prior to being given access. Students are expected to deadbolt/lock their doors at all times. Students should always carry their room key and their university/student identification card.
Lost Key Procedures: Each resident will be issued a key to his/her room. If that key becomes lost or stolen please report it to the Resident Assistant or Community Desk/Office, and Housing can replace it. There will be a $50.00 cost to replace lost or stolen keys. Students assigned to buildings with exterior door card access will receive access through their student ID (Jag Card). In the event your Jag Card is lost, you may sign for a temporary access card by contacting your Community Office. This temporary access card must be returned to the Community Office after receiving your replacement Jag Card. There will be a $10.00 fee to replace lost or stolen temporary access cards. These fees will be billed through your PAWS account. There is a $150.00 service fee for emergency lock-changes requested after hours; these charges are not refundable. It is paramount that students do not duplicate room keys or possess unauthorized keys.
Please remember that it is the resident’s responsibility to return the room key at the time he/she checks-out of their room to their respective Community Office. Additionally, remember not to give your room key to another person. Please note that it is imperative not to add supplementary locks to your door as this may slow response times during an emergency. USA Housing does not accept returned keys via mail; therefore, any student who does not return the key at hall closing, check-out or as otherwise required will be billed a minimum of $50.00 for the cost of the lock change.
In order to be eligible for University Housing, a student must be enrolled at the University of South Alabama. At the point a student is no longer enrolled in academic courses, or if a student who is allowed to move in to housing prior to the first day of University housing check-in fails to enroll by the first day of classes, he or she will have a maximum of 48 hours from the time of notification of non-enrollment to enroll in courses at the University or check out of the University housing. If the student fails to enroll or properly check-out within the 48 hour period, he/she may be Administratively Removed from USA residential facilities. A nightly rate may be charged from the first day of occupancy to either check-out or the completion of the Administrative Removal process. Participants in other approved courses of study at the University of South Alabama may be admitted into University Housing at the discretion of housing officials. Please also refer to our Cancellations & Withdrawals page for more information.
Please note that in the event that a room loses an occupant, the remaining resident(s) must keep the room in the appropriate condition to accept a new roommate at any time. Students may not reject a roommate assignment. Any inappropriate behavior directed toward an assigned roommate, including but not limited to unsuitable room condition, discouraging communication, harassment, or intimidation will result in immediate relocation of the alleged offending resident pending a Housing Judicial Conference. Prior to a new roommate assignment, if the remaining resident desires to maintain a private room, he/she may request to contract that room at the private room rate. The request for a private room will only be granted as space is available and with written approval from the Housing Business Office. If the request is granted, the private room rate will be prorated based on the date of approval. Residents found violating the housing contract by occupying additional space in their room, suite, or apartment may have their items moved by the staff or be held financially responsible for the occupied space up to the cost for a private room.
*All overnight guests should be registered according to the community standard for guests (see above II.4. “Guests”). Excessive numbers of requests may be denied.
All students are obligated to the housing contract which they have signed. Students who move off campus while enrolled are still contractually and financially obligated.
Students may request to check out of their assigned space without an approved cancellation of their housing contract, with the understanding that their contractual and financial obligation will continue. The process should begin with the resident speaking with his/her designated Community Director regarding their plans to check out. After speaking with the necessary persons, an email will be sent to the resident via his/her university email and a letter will be mailed to their last updated mailing address as a follow up.
If at any time during the designated academic year the resident wishes to move back into University housing, he/she is required to go to the Housing Business Office and speak with the Business Manager and Assignments Coordinator where he/she will be assigned a new space.
As outlined in the housing contract, in order to be eligible for a full or partial refund a student must withdraw from the University within the requisite time period, complete the cancellation process online in PAWS, pass the check-out room inspection, vacate the room, promptly return the key, and pay the $150 cancellation fee. Refund period dates can be found on the Housing Cancellation and Withdrawals page and are listed below.
Withdrawal refund percentages for Semester Room and Meal Plan Charges
Prior to 1st day of classes - 100%; 1st day of classes through end of 1st week of classes - 90%; 2nd week of classes - 75%; 3rd week of classes - 50%; 4th week of classes on - no refund.
If the room is not vacated and the key returned within 48 hours of your cancellation, any refund will be based on the later of these two dates:
- Date you vacate
- Date that the key is returned
You must complete the cancellation process online in PAWS, complete check-out room inspection, vacate the room, and promptly return the room key to avoid additional charges.
USA Housing offers various opportunities for students to request a change once they have received an assignment. Please refer to the time periods listed on the Assignment Changes page and keep the following in mind as you consider requesting a change:
- You must be assigned before you can request a change.
- The ability to make a change is dependent upon the order in which your request is received and space availability.
- If you wish to make a change outside of the periods listed below, please contact our Housing Business Office (pre-move in) or your Community Director/Residence Education Coordinator (post-move in).
Reminder emails will be sent to all students' University email (JagMail) with additional information prior to the start of each formal request period. Students should not change rooms without written consent from USA Housing as this may violate the terms of the housing contract. After the student is notified that a room change is granted, he/she will be expected to complete the move and return the key to the previous room in twenty-four (24) hours; failure to do this will forfeit the original room change request. Please contact your Community Director with any questions or concerns. Fraternity and Sorority residents currently living in University housing who wish to complete a room change into a chapter house must submit their Move-Over request during the designated Move-Over period (see above IV.10. "Greek Housing Move-Over").
Students are encouraged to personalize their room but painting or modification of facilities and furniture is not permitted. Decorations must be able to be removed without causing damage. Televisions and other heavy objects MAY NOT be mounted on the wall. Be mindful that each student will ultimately be responsible for the cost to repair any damage to their room and its furnishings. The use of screws is prohibited in all University housing facilities. Approved decoration hangers/anchors are listed below. Decorations are not permitted within 18 inches of fire safety equipment (extinguishers, smoke detectors, and sprinkler systems).
HOW TO HANG ITEMS IN YOUR ROOM
In the following buildings with sheet rock walls, residents may ONLY USE small finishing nails, push pins, or picture hooks (up to 20 lbs. size) to hang items
on walls. There is a limit of 6 small holes per resident, per room. Screws, glue,
“3M Command” or other adhesives are NOT permitted, in order to avoid wall damage.
• New Hall
• Stokes Hall
In the following buildings with cinder block walls, residents may ONLY USE 3M Command Strips to hang items on walls. Carefully follow product instructions for removal to avoid repair charges. Screws, nails, glue, or other adhesives are NOT permitted, in order to avoid wall damage.
USA Housing staff will be available to help students with any problems or difficulties they may have during their stay in University housing. Occasionally, serious unforeseen events or problems can affect a student’s ability to live on campus. These circumstances would need to be documented to show that there has been an unforeseen event that has changed your circumstances significantly enough to prevent you from residing on campus. In this situation you should immediately visit the Housing Business Office (Delta Commons Room 100) to discuss your situation and options. Students are encouraged to complete this process before moving out or sign a lease agreement, as moving out or signing a lease will not release a resident from his/her contractual obligation to the University.